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Feb 2018How to Achieve Incredible Results in Your Company by Improving The Business Processes of Your Call Center
As a business owner, a call center is critical for your company. This is because it’s one of the few strategic ways to engage with your customers, get their feedback, know their pains and improve on your business processes. Surprisingly, company owners fail to measure their call center’s success through a range of important metrics such as first call resolution, adherence to schedule, self-service accessibility, contact...
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29
Jan 2018Improving Your Marketing Efforts
1. Focus on Identifying Their Problem!! Project yourself as a helper and a solution provider. Don’t focus too much on your product, rather focus on the value it provides to your customer. Learn to sell the benefits of your product – By that we mean DEMONSTRATE to the consumer just how your product will change their lives. Use real and practical examples that your consumer...
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23
Jan 2018Why Businesses need Call Center Solutions?
The call center sector has been rising at a swift pace in the last few years. With the inclusion of small and medium businesses in this industry, competition has risen to its peak. Today, a company big or small is looking to outsource their call center to renowned companies across the globe. So, if you are being confused about whether to outsource your call center...
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15
Dec 2016How to supercharge your Android phone’s fingerprint scanner
It’s no exaggeration to say fingerprint scanners have changed the way I use my phone. And now, it looks like that might happen again — on a whole other level. As it stands, I hardly ever press my phone’s power button when I want to unlock it — because simply touching my finger to the scanner is a faster and easier way to get the...
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14
Dec 2016Forget Selfie Sticks: This Drone Captures Photos and Videos in Midair
Instead of extending your arm or using a selfie stick to snap shots of you and your crew, you could use a new pocket-size drone — dubbed the “AirSelfie” — to help you remotely capture aerial photos and videos. The AirSelfie is the brainchild of Italian entrepreneur Edoardo Stroppiana, who came up with the idea in 2014. “AirSelfie is specifically designed and produced for people...
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