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Outsourcing Customer Support: A Beginner’s Guide

02

Aug 2021

Outsourcing Customer Support: A Beginner’s Guide

Customer service has become the backbone of any modern organisation, especially those in eCommerce and SaaS, in today’s market, when consumers have more choices than ever before. However, a corporation may not have the resources or the willpower to provide excellent customer service at all times. That’s where customer service outsourcing comes into play. But where do you start if you’ve never outsourced customer service...

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The Benefits and Drawbacks of Hiring Virtual Assistants

31

Jul 2021

The Benefits and Drawbacks of Hiring Virtual Assistants

When making a major business decision, business owners understand the importance of weighing the advantages and disadvantages. Hiring Virtual Assistants is no exception, but many business owners have little understanding of what a Virtual Assistant is or what they can accomplish for their organization. To assist you, we have compiled a convenient summary of the benefits and drawbacks to assist you in establishing your business....

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The Benefits of Hiring A Remote Admin Support Specialist

31

Jul 2021

The Benefits of Hiring A Remote Admin Support Specialist

As technology progresses, more businesses are learning to use offshore or remote workers to complete tasks. Even for administrative duties, large and small firms are offering work from home alternatives. Hiring remote administrative support staff will assist business owners in strategically pursuing their goals and maximising available resources. This is a fantastic step, particularly for businesses looking to expand their market reach. As the company...

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A VACATION RENTAL PROPERTY MANAGER’S BENEFITS

30

Jul 2021

A VACATION RENTAL PROPERTY MANAGER’S BENEFITS

A top-tier short-term rental business necessitates a particular level of dedication. As a host, you must consider whether you are capable of doing the job and what resources are available to you. Hiring a property manager to handle your holiday rental is one option to consider. Property managers can help you save a lot of time, money, and effort. You may prefer to have complete...

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10 Reasons Why You Should Implement a Live Chat

30

Jul 2021

10 Reasons Why You Should Implement a Live Chat

Let’s be honest. You’ve most likely come across this post because you’re having problems turning surfers into customers. This issue can be extremely damaging to any business. There is, however, a technique to convert the browsers and improve your customer service in general. “Live chat leads to a 48 percent boost in revenue per chat hour and a 40 percent improvement in conversion rate,” Forester...

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