06
Jul 2021The Benefits of Virtual Assistant Managed Services
Remote administrative assistants—or virtual assistants (VAs) —are broadly classified into two types: controlled and unmanaged services. The managed service provider hires, trains, supervises, and pays the assistants. There are several unmanaged VA models available, ranging from hiring a freelancer to utilising a virtual assistant agency with a “bench” of applicants, and you can select the one that is best suited to your organisation. All unmanaged...
Read More
06
Jul 20219 Proven Steps for Establishing a Live Chat Strategy for Your Business
Customer Experience (CX) is rapidly evolving as a result of increased commercial competition. Businesses require all possible competitive advantages in order to succeed. However, establishing a competitive edge only on the basis of their products and services has become impossible. 41% of consumers prefer to communicate with support teams via live chat, and it has the highest consumer satisfaction rate at 92%. Utilizing digital communication...
Read More
05
Jul 2021Choosing the perfect Airbnb management company for you
Hosts can find managing one or more Airbnb rentals to be a time-consuming and difficult endeavour. When guests purchase a vacation rental, they expect hotel-quality facilities, personalised yet professional service, and 24-hour assistance. It can be difficult for hosts with day jobs or other commitments to keep up with it all, which is why many are opting to hire an Airbnb management business to assist...
Read More
05
Jul 2021Email Support A Non-Stressful Request for Assistance
The term “email support services” is frequently used to refer to non-voice help. It is essentially email support delivered to a consumer. A customer visits a manufacturer’s website and notices an email address for enquiries or assistance. Non-voice support can also be provided via chat. It is common for large firms to outsource email assistance to BPO providers. BPO firms have the advantage of avoiding...
Read More
02
Jul 2021Five Reasons to Hire an Administrative Assistant
Administrative activities, such as collecting digital files and cleaning up databases, posting jobs and updating job descriptions, and doing reference checks, may be a major task when you’re running a growing business. Spend less time mired in spreadsheets and time-sucking activities that can be delegated to others and more time focusing on leading your organization. If you’re weighing the benefits and drawbacks of outsourcing administrative...
Read More