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Call center, hotline worker. Smiling helpline operator with headset. Online global technical support. Vector illustration isolated on white background.

04

Mar 2022

Ways to use Votiko’s live chat assistance to build your business

Customers value rapid service and responses to their questions. Isn’t it shocking? Effective and efficient customer service not only keeps customers pleased, but it also makes them loyal to your business. According to an eMarketer research, 62 percent of customers would be more likely to buy things online if live customer service was available. It’s critical for the bottom line to provide immediate assistance to...

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Reasons Why IT Firms Should Use Votiko Outsource Email Support

03

Mar 2022

Reasons Why IT Firms Should Use Votiko Outsource Email Support

For businesses, email is the preferred method of communication. It’s simple, effective, and adaptable. Email responses, on the other hand, are slow, and firms must outsource their email assistance to improve response times. Boost sales and profitability. For a more efficient response, take an omnichannel approach. Emails can be forwarded to other people. Delivers a quick response without auto-generation You can respond to emails at...

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Advantages of Votiko’s 24×7 Live Answering Service

02

Mar 2022

Advantages of Votiko’s 24×7 Live Answering Service

If you operate a company, you understand how critical it is to keep your consumers satisfied by being available. If a potential or existing customer contacts you and you are unavailable, you may lose that business, affecting your bottom line. How Can Live Answering Services Help Your Business? Live answering services are essential for organisations because they ensure that you never miss a crucial call...

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REASONS WHY OUTSOURCING CUSTOMER SERVICE IS A GOOD IDEA

01

Mar 2022

REASONS WHY OUTSOURCING CUSTOMER SERVICE IS A GOOD IDEA

My colleague discusses the problem of firms offering exceptional customer service and the option of outsourcing in this week’s Friends on Friday guest blog article. –  H Sharma is a character in the film  H Sharma You’re a rising corporation that wants to present the greatest possible picture of itself. One of the goals you want to attain is to provide your customers with excellent...

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Cropped shot of a handsome young man working at home

01

Mar 2022

Working as a remote call center agent has unexpected perks

Most people imagine robotic-sounding phone operators and automated spam voice calls when they think of working as a remote call centre representative. They had no idea that working at a call centre has a lot of rewards, especially if the call centre is Votiko. Votiko. has provided contact centres, financial recovery, debt servicing, and business process outsourcing (BPO) services to clients since 2014. They treat...

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