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10 Reasons Why You Should Implement a Live Chat

30

Jul 2021

10 Reasons Why You Should Implement a Live Chat

Let’s be honest. You’ve most likely come across this post because you’re having problems turning surfers into customers. This issue can be extremely damaging to any business. There is, however, a technique to convert the browsers and improve your customer service in general. “Live chat leads to a 48 percent boost in revenue per chat hour and a 40 percent improvement in conversion rate,” Forester...

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The Ultimate Career Guide to Customer Service, Support, and Growth

29

Jul 2021

The Ultimate Career Guide to Customer Service, Support, and Growth

Everything you need to know to start a career in customer service. Whether you’re new to customer service or have been doing it for five years, you’re probably wondering, “What’s next?” This is a reasonable question to ask yourself as you develop in your job, but it may be especially relevant if you work with customers. Because customer support, customer service, and customer success are...

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Why Do Seasonal Businesses Need Customer Support Scalability Today?

29

Jul 2021

Why Do Seasonal Businesses Need Customer Support Scalability Today?

Customer service scalability is one of the most significant issues that seasonal businesses encounter during peak seasons. A low season can be used to prepare operations for the forthcoming high demand time while also making the most of all available resources. Using support services from a reputable outsourcing service provider is the simplest approach to handle customer support scalability. For seasonal businesses, a shared, semi-shared,...

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Give your customers the service they deserve with a call center based in the United States.

29

Jul 2021

Give your customers the service they deserve with a call center based in the United States.

A call center is an important part of today’s corporate machinery. A call center’s success determines a number of things, especially in today’s world, where customers are more demanding than ever. Customers that feel unappreciated express their dissatisfaction by abandoning your brand. As a result, it’s critical that you give them the service they deserve by choosing a reputable call center in the United States....

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What Virtual Assistants Can Provide That Staff Can’t!

28

Jul 2021

What Virtual Assistants Can Provide That Staff Can’t!

You’ve established your company, but now it’s time to assemble a staff to help you get more done and focus on expanding it. It’s a huge step forward in your company’s development, and it deserves to be recognised! When it comes to employing permanent employees, however, there are many factors to consider. It takes time and money to get the legalities in order, organise the...

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