The concept of space-sharing and vacation rentals through companies like Airbnb has exploded in popularity in recent years, particularly in the world’s major cities. Many property owners are weighing the effort necessary against the potential profits of riding this wave in such a fast-growing sector. While it may appear to be a lot of work and perhaps a little danger, many property owners are reporting...
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Call centers are an important part of today’s companies’ operations. In most cases, call center processes can be separated into two categories: inbound and outbound. While inbound call centers are commonplace and used by almost every firm, outbound call centers are more difficult to implement and are not used as frequently. The required level of competence and expertise varies. Agents at outbound call centers must...
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Customer service has become the backbone of any modern organisation, especially those in eCommerce and SaaS, in today’s market, when consumers have more choices than ever before. However, a corporation may not have the resources or the willpower to provide excellent customer service at all times. That’s where customer service outsourcing comes into play. But where do you start if you’ve never outsourced customer service...
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When making a major business decision, business owners understand the importance of weighing the advantages and disadvantages. Hiring Virtual Assistants is no exception, but many business owners have little understanding of what a Virtual Assistant is or what they can accomplish for their organization. To assist you, we have compiled a convenient summary of the benefits and drawbacks to assist you in establishing your business....
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As technology progresses, more businesses are learning to use offshore or remote workers to complete tasks. Even for administrative duties, large and small firms are offering work from home alternatives. Hiring remote administrative support staff will assist business owners in strategically pursuing their goals and maximising available resources. This is a fantastic step, particularly for businesses looking to expand their market reach. As the company...
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