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BUSINESS


Reasons Why Your Business Needs an Inbound Call Center

25

Oct 2021

Reasons Why Your Business Needs an Inbound Call Center

If you own a business, you should consider investing in an incoming call centre. Because, in order for a company to grow, it must prioritise its consumers above all else. It’s a way for your customers to reach out to you for help with their troubles or other needs. Nowadays, keeping an existing customer is far more difficult than gaining a new one. The reason...

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How a Virtual Assistant Can Help You Grow Your Business

23

Oct 2021

How a Virtual Assistant Can Help You Grow Your Business

You’re ready for the next stage once you’ve successfully navigated the first few months of beginning a new business. As you enter the crucial growth phase, it’s time to scale up and extend your activities. Increasing your company’s reach is critical to growing it from a startup to a well-established company with a strong market presence and consistent cash flow. This compels you to define...

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Outsourcing your back office support needs has its benefits.

22

Oct 2021

Outsourcing your back office support needs has its benefits.

Back-office chores continue to put a strain on the workloads of American employees in both large and small firms. Nothing is more aggravating than wanting to engage in value-added activities but being obliged to do administrative tasks. But annoyance is only the beginning. The true cost is to the company’s bottom line. Fortune 500 firms waste an estimated $480 billion owing to inefficient back-office activities,...

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Top Live Chat Benefits You Should Know

21

Oct 2021

Top Live Chat Benefits You Should Know

If you’re reading this, you’re undoubtedly already aware that live chat is a platform that allows you to communicate directly with visitors to your website. You should also be aware that, while live chat and instant messenger apps (such as Facebook and Twitter) have some similarities (for example, they both allow you to communicate and send files), they are not the same. What you might...

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The Top Advantages of Working in a Call Center

21

Oct 2021

The Top Advantages of Working in a Call Center

If you’re seeking part-time or full-time work that will allow you to learn new skills and get valuable experience, call centre employment might be just what you’re looking for. Because the demand for contact centres and call centre agents is expanding in most large firms, the number of available call centre jobs is also increasing. There are two primary categories of call centre jobs: inbound...

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