When you start a new business, all you want to do is to be available and ready in every aspect of your company. You should never try to do something that you are not qualified enough to do. This is the reason so many startups never bloom, as the owners take things into their own hands and make terrible blunders, which leads to the downfall...
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You must have hung up on a telemarketing call once in your life at least. Or you might know the people who have done the same after getting frustrated from the telemarketing calls. Actually, telemarketing is not at fault here. You hung up because the agent who called you was not able to make a connection with you. There are quite a few ways that...
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Today, with an abundance of instant messaging, texting, email and similar advertising mediums available, every business is looking to foster their promotional strategies on the TV, internet, and radio. In midst of all this, business owners usually disregard the brand value of outbound telemarketing services. However, owing to the onerous nature of lead generation task (when done in-house), businesses are now looking for a corresponding...
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There is no debate on the critical importance of customer onboarding. Customer onboarding is as important, or maybe more than the sales process. The Sale is merely a beginning. But what defines an onboarded customer? If you ask companies what customer onboarding is, chances are you will receive different answers. Some define onboarding as a technical or functional dissemination, some equate it to value delivery, and...
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