Votiko has a wealth of experience in providing business process outsourcing (BPO) solutions for some of the world’s leading healthcare insurers, medical device manufacturers, pharmaceutical companies and healthcare providers. In an increasingly competitive healthcare marketplace, where members have choices, the way you engage your consumers over the phone and Internet is fast becoming the most tangible differentiator.
For this reason, an increasing number of businesses in the healthcare sector have turned to votiko to align customer engagement operations in the call center with demand and service level expectations. In partnership with you, Votiko will take the time to understand the unique challenges facing your business. We then will design a BPO outsourcing solution to deliver a superior customer experience with every contact. We provide customer service outsourcing in the following areas: Plans & Payers, Providers, Devices, Pharmaceuticals, Coverage Authorizations, Program Enrollments, Account & Billing Inquiry and Network Provider Locator.
Votiko Health Care Management Service provides Onshore and Offshore assistance to large and medium size Organizations including Individual practitioners, improves efficiency and Quality of Medical facilities delivered in Hospitals. Our Software Solution is collaboratively developed by clinicians, experts, specialists in Information Technology and our existing Key customers.
Votiko’s Health care Management solutions are designed to enhance safety and efficiency of operational performance at all levels of health care process, ensuring you to provide Quality service which improves safety of the patient, connecting patients to Doctor, minimize risk of Human errors in lab, reduce Accidental Deaths, periodic alerts about shortage of nurses, increase in productivity by serving Maximum number of patients and at the same time improving quality of service provided.
Votiko understands the challenges faced by the Health care Industry due to increased government regulations, e-business challenges, raise in patient expectations and demand of cost reduction.