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Oct 2021How to Use Virtual Assistant Services to Grow Your Business
Apart from profitability, one of the most pressing concerns for most business owners is expansion. While rapid expansion might be disastrous, consistent growth allows you to scale up, recruit better, and keep track of the numbers. Of course, when it comes to expanding your business, you can be the stumbling block. Your business will stagnate if you can’t find a spare second in your day...
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12
Oct 2021The Most Important Benefits of Live Chat
Your clients have grown accustomed to instantaneous interactions with their friends, family, and coworkers, and they now want the same from your company. They expect you to keep them up to date on their purchases, answer their queries, and respond to their support needs as soon as possible. The majority of firms are already aware of this expectation and are working to achieve it. The...
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11
Oct 2021Choosing BPO For Email Support Has Its Advantages
In today’s world, the Internet has become a need for everyone. People prefer to connect via the internet over phone calls or face-to-face conversations. Emails are used by businesses to communicate with their consumers. However, because this isn’t a company’s primary activity, they frequently lack the expertise and resources required for efficient email communication. Business Process Outsourcing is used by companies to handle their requirements....
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09
Oct 2021The Importance of Providing Customer Support 24/7
Customers don’t care about standard business hours, especially if your organisation is multinational. This is especially true for businesses that solely serve paying clients. Not all issues arise between the hours of 9 a.m. and 5 p.m. Even if you know your business can’t operate around the clock, that doesn’t imply your customer service can’t. In fact, putting a strong emphasis on after-hours customer service...
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08
Oct 2021Top Reasons Why Working in a Call Center Is a Good Choice for New Graduates
Are you a recent graduate who is unsure about working in a call centre? Despite the Philippines’ continued expansion in the BPO business, most graduates are still hesitant to pursue a career with these organisations due to common misunderstandings about the profession and the industry. Many people are still sceptical if starting a career in a call centre is the ideal decision because of its...
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