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Definition, Benefits, and Best Practices for Live Chat Support

20

Aug 2021

Definition, Benefits, and Best Practices for Live Chat Support

Introduction While getting started with live chat support services may appear to be straightforward, maintaining them can be difficult. Customers who require quick assistance will benefit from a live chat service that combines real-time interaction with the capacity to collect information and exchange links. Customers nowadays are not willing to wait more than 10 minutes for answers to their questions. In this instance, live chat...

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AIRBNB RENTAL PROPERTY MANAGEMENT: IS IT REQUIRED OR IS IT A WASTE OF MONEY?

19

Aug 2021

AIRBNB RENTAL PROPERTY MANAGEMENT: IS IT REQUIRED OR IS IT A WASTE OF MONEY?

Are you a real estate investor who owns a vacation house and rents it out on Airbnb? Are you considering hiring an Airbnb rental property management company to look after your investment? If you answered yes, continue reading to find out whether this is the best option or a waste of money. Property management is an important aspect of successful real estate investing, and many...

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Benefits of outsourcing email support services for your business

18

Aug 2021

Benefits of outsourcing email support services for your business

It’s vital to build solid relationships with your clients. Keeping existing customers happy and loyal is significantly easier than attracting new ones. In both circumstances, adequate customer service is required. Email and live chat support are two of the best ways to communicate with your customers and resolve their problems. Still, some companies consciously or unknowingly ignore them. Many relevant studies show that email enquiries...

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5 Reasons a Call Center Job is a Good Career Choice

17

Aug 2021

5 Reasons a Call Center Job is a Good Career Choice

Consider a call center job. It’s a great fit for this point in your career for several reasons. Call centers are the heart of customer care, allowing organizations to handle several people at once. But what motivates people to work at a call center? Here are some things to think about. Workplace Fun A call center may be a lot of fun. Call center managers...

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Outsourcing Customer Support: A Beginner’s Guide

16

Aug 2021

Outsourcing Customer Support: A Beginner’s Guide

Customer service has become the backbone of any modern organisation, especially those in eCommerce and SaaS, in today’s market, when consumers have more choices than ever before. However, a corporation may not have the resources or the willpower to provide excellent customer service at all times. That’s where customer service outsourcing comes into play. But where do you start if you’ve never outsourced customer service...

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