Votiko

24/7 call center and
customer support
services for growing
businesses.

Real people answer your calls, emails, and live chats, day and night, so no customer is left waiting and no lead goes cold. That includes inbound calls, outbound follow-ups, email support, and live chat support, all handled in your business’s name. It’s trusted by businesses in the USA, Canada, the UK, Australia, and New Zealand.

Around-the-Clock
Call Answering That Never
Misses a Customer

People Buy from People.

Customers don’t call at convenient times. They call at night, on weekends, on holidays, and when your team is already busy. Every unanswered call is a customer who may try someone else. With round-the-clock coverage:

Every call is answered live, with your business name and your greeting.

Callers get real help, like answers, bookings, and orders, not just a voicemail.

Urgent issues reach you straight away, day or night. Every call is logged, so you know who called and what they needed.

The same real people can also cover your live chat and email, so customers get help however they choose to reach you.

24/7 Inbound
and Outbound
Call Center Services

Every call answered. Every lead followed up.

A call center service is a trained team that handles your business calls for you, both the calls customers make to you and the calls you need to make to them.

 

  1. Inbound calls: Customer questions, support requests, bookings, orders, and complaints are answered live, 24/7, in your business’s name.
  2. Outbound calls: New leads are called back fast, quotes are followed up, appointments are booked and confirmed, and past customers are offered upgrades.
  3. After-hours and overflow: Calls switch to us at night, on weekends, or whenever your team is busy, so nobody hears a voicemail.
  4. Clear reports: You see calls handled, leads passed on, appointments booked, and what customers asked about most.

 

It’s a full call center team without the cost of hiring, training, or managing one yourself.

Outsourced Live Chat
Support with Real People,
Not Bots

Chat Icon We’re happy to chat.
Anna
Hi there!
Anna
I'm Anna, How can I help you today?
Hey! I was wondering how you know what to say to my customers when they call?
Live Chat

Did you know? Most people who visit a website leave without asking anything, often because they had one small question and nobody was there to answer it.

Real people, not bots. Your visitors chat with trained agents who understand them, answer clearly, and know when to pass a question to your team.

What Live Chat Support Does for Your Business

Live chat support means trained agents talk with your website visitors in real time through a chat window. They answer questions, help with orders, solve problems, and guide people toward buying or booking.

 

  1. Instant replies, 24/7: Visitors get answers in seconds, while they’re still on your site and ready to decide.
  2. Level 1 to Level 3 support: Common questions, account and order issues, and more technical problems are handled, with anything complex sent to your team with full notes.
  3. More sales and bookings: Agents recommend the right product, share offers, and help visitors finish checkout or book an appointment.
  4. Works with your tools: Your team can use Zendesk, LiveChat, Intercom, Tidio, Tawk.to, and other chat platforms you already have.

Let a Virtual Assistant
Handle the Busywork

A virtual assistant is a trained professional who works remotely and handles the daily tasks that keep you busy. That includes your inbox, calendar, meeting scheduling, data entry, research, follow-ups, and admin. You get the help of an in-house assistant without the cost of hiring one.

 

  1. Email and calendar: your inbox sorted, meetings booked, and reminders sent.
  2. Admin and data: records updated, reports prepared, and documents organized.
  3. Follow-ups and research: leads, suppliers, and customers followed up on time.

Email Customer Support,
Answered Around the Clock

Email support means trained agents read, answer, and resolve your customers’ emails for you, quickly, accurately, and in your brand’s tone. Customers get clear replies instead of waiting days, and your team stops drowning in a full inbox.

  1. Fast replies, day and night: Every email is picked up and answered around the clock, with urgent ones handled first.
  2. Real answers, not just “we got your email”: Questions, orders, refunds, returns, bookings, and complaints are resolved, and anything that needs your team is passed on with full notes.
  3. Organized tickets: Emails are tagged, prioritized, and followed up until they’re closed, so nothing gets lost or forgotten.
  4. Works in your help desk: The team works inside Zendesk, Freshdesk, Zoho Desk, Help Scout, Front, Gmail, or Outlook, whichever you already use.

24/7 Airbnb Support and
Co-Hosting for Busy Hosts

Airbnb support is a remote team that handles the daily work of hosting for you. Guests get fast replies at any hour, bookings stay organized, and your property is ready for every arrival, without your phone buzzing at 2 a.m.

 

  1. 24/7 guest messages: questions answered before, during, and after every stay.
  2. Bookings and calendars: Airbnb, VRBO, and Booking.com kept in sync to avoid double bookings.
  3. Check-ins, cleaning, and repairs: arrival instructions were sent, and cleaners and local repair people were arranged between stays.
FROM "MISSED CALLS" TO RAVING FANS

Customer
Happiness,
the Votiko Way

Happy, well-trained agents create happy customers, and happy customers become loyal fans of your business. Getting started is simple:

 

  1. Tell us about your business: your products, policies, common questions, and how you like customers to be treated.
  2. Your team gets trained: agents learn your business, your tone of voice, and your rules for urgent issues.
  3. Support goes live: calls, chats, and emails are answered 24/7 in your business’s name.
  4. You get clear reports: see what customers asked, what was solved, and what needs your attention.
After
Before

Trusted by businesses across
the USA, Canada, the UK, and
Australia

More than 50 businesses rely on Votiko to answer their calls, chats, and emails. They include clinics, real estate and property management firms, online stores, travel and hospitality brands, and technology companies. Here are some of them:

One Customer Support Team
for Calls, Chat, and Email

Your customers reach you in different ways. Some call, some chat on your website, and some send an email. When one trained team handles all three, every customer gets the same friendly, accurate answer, and nobody has to explain their problem twice.



  1. Inbound calls: answered live, 24/7, in your business’s name.
  2. Outbound calls: leads called back, appointments booked, and customers followed up.
  3. Live chat: website visitors helped in seconds, while they’re ready to buy.
  4. Email support: every message answered, tracked, and closed.

 

All conversations are logged in one place, so you get a clear view of what your customers need, wherever they contact you.

votiko logo

Industry-Trained
Customer Support Agents

Real people, trained in your industry, answering your customers like part of your own team.

Customer Support
can be this good.

24/7 Call Center

Live Chat and Email Support

Sales and Appointment Setting

7 Days Free Trial