Accessibility Statement
Last updated: 15 October 2026
At Votiko, we believe everyone deserves easy access to information and support. Whether you’re exploring our call center services, reading our blog, or reaching out for a free trial, we want our website to work well for you, however you choose to browse.
Our Commitment to Accessibility
Votiko is a BPO, call center, and IT services company with teams in India, the United States, and Canada. Every day, we help businesses connect with their customers by phone, chat, email, and social media. Clear, friendly communication is at the heart of what we do, and we want our website to reflect that.
We are working to make votiko.com accessible to people of all abilities. This includes people who are blind or have low vision, are deaf or hard of hearing, have limited movement, or have cognitive or learning differences.
What Standard Do We Follow?
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These are international guidelines from the World Wide Web Consortium (W3C) that explain how to make websites easier to use for people with disabilities.
The guidelines are based on four simple ideas. A website should be:
- Perceivable: Content can be seen, heard, or read in different ways.
- Operable: Everyone can navigate and use the site, including with a keyboard only.
- Understandable: Information and controls are clear and predictable.
- Robust: The site works with different browsers, devices, and assistive technologies.
What We’ve Done to Improve Accessibility
Here are some of the steps we take to make our website easier to use:
- Keyboard-friendly navigation: You can move through our pages using the Tab, Shift + Tab, and Enter keys.
- “Skip to content” link: Keyboard and screen reader users can jump straight to the main content.
- Descriptive images: We add text descriptions (alt text) to meaningful images so screen readers can describe them.
- Clear headings: Our pages use a logical heading structure, which makes them easier to scan and navigate.
- Readable text and colors: We aim for good color contrast and text that stays clear when you zoom in.
- Mobile-friendly design: Our site adjusts to phones, tablets, and desktops.
- Labeled forms: Fields in our contact and free trial forms have clear labels.
- Plain language: We try to explain our services in simple, everyday words.
Compatible Technologies
Our website is designed to work with:
- Modern web browsers such as Chrome, Firefox, Safari, and Edge
- Screen readers such as NVDA, JAWS, VoiceOver, and TalkBack
- Built-in browser zoom and text resizing
- Voice control and keyboard-only navigation
Known Limitations
We’re always improving, and some parts of our website may not be fully accessible yet. For example:
- Some older images or PDF files may not have complete text descriptions.
- Some videos may not yet have captions or transcripts.
- Some third-party tools, such as embedded videos, social media feeds, or chat widgets, are managed by other companies and may not fully meet our standards.
We’re working to fix these issues. If something is getting in your way, please let us know and we’ll help you get the information another way.
Prefer to Talk to a Person? We’re Here to Help
As a customer support company, we know that sometimes the easiest option is to simply talk to someone. If any part of our website is hard to use, you can reach our team directly. We’ll gladly share information by phone, email, or in another format that works for you.
Feedback and Contact Information
We welcome your feedback. If you run into any accessibility barrier on our website, or have a suggestion, please contact us:
- Phone: +1 630-923-8375
- Email: info@votiko.com
- Contact form: votiko.com/contact
To help us understand the issue, please tell us:
- The page web address (URL)
- What problem you experienced
- The device, browser, or assistive technology you were using
We aim to respond within 7 business days.
Our offices:
- Surat, India: B-108, 1st Floor, ICC Complex, Sagrampura, Surat, Gujarat 395002
- Canton, USA: 43650 Simsbury St, Canton, MI 48187
- Ottawa, Canada: 12 Deerfield Dr, Nepean, ON K2G 3R6
Our Ongoing Effort
Accessibility isn’t a one-time project for us. It’s an ongoing commitment. We regularly review our website, test new pages, and train our team on accessible design and content. As we add new services and features, we’ll keep accessibility in mind from the start.
Frequently Asked Questions
What is website accessibility?
Website accessibility means designing a website so that everyone can use it, including people with disabilities who rely on screen readers, keyboards, captions, or zoom tools.
Does Votiko follow accessibility standards?
Yes. Votiko aims to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, the most widely used standard for web accessibility.
How do I report an accessibility problem on the Votiko website?
You can call Votiko at +1 630-923-8375 or email info@votiko.com. Share the page link and a short description of the problem, and the team will help you.
Can I get information from Votiko in another format?
Yes. If any content on our website is hard to access, contact us and we’ll share it by phone, email, or another format that works for you.
Can I use the Votiko website with a screen reader?
Yes. Our website is built to work with popular screen readers like NVDA, JAWS, VoiceOver, and TalkBack.